Refund Policy – Store Alura

We want you to be satisfied with your purchase.

Returns:
You may request a return within 14 days of receiving your item.

Conditions:

• Item must be unused and in original packaging
• Proof of purchase is required

Refunds:
Once your return is received and inspected, we will notify you. Approved refunds will be processed within 5–10 business days.

Non-refundable items:

• Gift cards
• Final sale items

Shipping costs are non-refundable.